PRIVACY POLICY
Last updated: 16 April 2025
This privacy notice for Tradecert Limited ('we', 'us', or 'our') describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you:
Visit our website at tradecert.app, or any website of ours that links to this privacy notice
Use our application (Tradecert)
Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at privacy@tradecert.app.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we receive any information from third parties? We may receive information from third parties as necessary to provide and improve our Services.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
TABLE OF CONTENTS
WHAT INFORMATION DO WE COLLECT?
HOW DO WE PROCESS YOUR INFORMATION?
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
HOW LONG DO WE KEEP YOUR INFORMATION?
DO WE COLLECT INFORMATION FROM MINORS?
WHAT ARE YOUR PRIVACY RIGHTS?
CONTROLS FOR DO-NOT-TRACK FEATURES
DO WE MAKE UPDATES TO THIS NOTICE?
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
CONSENT TO CONTACT
WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you use our Services, including:
Basic contact information (name, email, phone number)
Professional information (qualifications, certifications)
Technical data from submitted certificates and installation documentation
Images and documentation of electrical installations and distribution boards
Any other information you choose to provide
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information is collected automatically when you use our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information may include:
Device and usage information
Log and diagnostic data
Location data (if permitted by your device settings)
Technical data from your interactions with our Services
This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide our Services, improve our technology, and maintain security.
We process your personal information for a variety of reasons, including:
To provide and maintain our Services
To develop and train machine learning models
To analyze and validate electrical certification data
For research and development of automated certification technologies
To share with authorized development partners and service providers
To improve our Services and user experience
To protect our Services and users
To comply with legal obligations
WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we have a valid legal basis to do so.
We may rely on the following legal bases to process your personal information:
Consent
Performance of a Contract
Legal Obligations
Legitimate Interests
Vital Interests
WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We share information with service providers and partners necessary to provide our Services.
We may share your information with:
Third-party service providers and development partners who assist in providing our Services
Technical and development contractors who help improve our Services
Cloud service providers for data storage and processing
In addition to the sharing described elsewhere in this privacy policy, we may sell, rent, or otherwise monetize certain elements of your personal information with third-party businesses, marketers, data brokers, and other entities for commercial purposes, including:
Business partners and advertisers who may use your information to offer you products and services aligned with your profile
Data analytics companies and market research firms that aggregate user data to identify trends and create consumer insights
Industry partners seeking information about professionals in the trades and certification sectors
Marketplace operators who may present relevant offers based on your certification status and professional activity
Third-party advertisers who may use your information to deliver targeted advertisements
The categories of information we may sell include:
Professional information (qualifications, certifications, specialties)
Usage patterns and Service interaction data
Technical data derived from submitted certificates and documentation
Aggregated installation data and industry trends
HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through security measures.
We have implemented appropriate technical and organizational security measures designed to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee absolute security.
HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice.
We will retain your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law.
DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
By using the Services, you represent that you are at least 18 years of age. We do not knowingly collect personal information from minors.
WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You have rights regarding your personal information, depending on your location.
Depending on your location, you may have certain rights regarding your personal information, including:
Right to access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object
Rights related to automated decision-making and profiling
CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and mobile applications include a Do-Not-Track ('DNT') feature. We currently do not respond to DNT browser signals.
DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary.
We may update this privacy notice from time to time. The updated version will be indicated by an updated 'Last updated' date.
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO), Harvey Appleton, by email at dpo@tradecert.app, or by post at:
Tradecert Limited Harvey Appleton 111-113 High Street Evesham, Worcestershire WR11 4XP England
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please email: dsa-request@tradecert.app.
CONSENT TO CONTACT
In Short: By using our Services, you consent to being contacted by us using the information you provide.
By providing your contact information (including your name, email address, phone number, and other contact details) when using our Services, you consent to being contacted by Tradecert Limited and our representatives regarding:
Service updates and notifications Product information and new features Technical support and assistance Marketing and promotional materials Feedback requests and surveys Training opportunities and educational content
You may opt out of marketing communications at any time by following the unsubscribe instructions included in our communications or by contacting us directly. However, we may still contact you regarding service-related matters essential to providing our Services.
